At Northman’s Outdoor, we strive to make every purchase as simple, transparent, and worry-free as possible. Our goal is to ensure that every customer enjoys a smooth shopping experience, supported by clear delivery information, reliable carriers, and prompt customer service.
We proudly offer free shipping on all orders across the United States, the United Kingdom and Canada with no minimum purchase requirement.
This Shipping Policy applies to orders placed through the official Northman’s Outdoor online store and delivered within the United States of America, Canada and the United Kingdom.
To ensure your order is handled efficiently, we process all purchases on working days (Monday through Friday, excluding public holidays).
Order preparation and packaging: Once an order is received, it usually takes 1–2 business days for our fulfillment team to verify payment, prepare the items, and hand the parcel over to our logistics partner.
Transit time: Depending on your delivery address, transportation usually takes 6–8 business days. This may vary during peak periods such as holidays, adverse weather conditions, or customs inspections (for international shipments).
Estimated total delivery time:
From the moment your order is placed to its arrival at your address, the total estimated time is 7–10 business days on average.
Please note that these timelines are estimates. We always aim to deliver as quickly as possible, but external factors (such as carrier delays or customs controls) may occasionally affect delivery schedules.
We partner with trusted and well-established logistics providers to ensure that your parcel reaches you safely and efficiently.
Depending on your location, order type, and selected delivery method, your order may be shipped using one or more of the following carriers:
USPS
UPS
FedEx
Our carrier selection is based on your destination and the most efficient available route at the time of dispatch.
We offer Free Standard Shipping on all orders shipped within the United States, United kingdom and Canada.
There is no minimum order value required to qualify for free delivery.
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
You can follow the real-time progress of your shipment using that link or directly through the “Track Your Order” section on our website.
Please allow up to 24 hours after dispatch for tracking information to update in the carrier’s system.
If you have not received your tracking link within 3 business days after placing your order, please contact our customer support team for assistance.
Visit our FAQs page or contact our support team if you have any questions.
Customer Service
Have a question about your order?
Contact Form: Contact
Email: info@northmans-outdoor.com
Phone: +19175085364
Hours: Mon - Fri: 9:00 AM - 7:00 PM (ET)
Reponse time: We aim to respond within 24 hours.
- Legal Entity / Headquarters -
Store Name: Northman's Outdoor
Operated by: STONEBRIDGE COMMERCE GROUP LIMITED
Registered Address: Unit 2A, 17/F Glenealy Tower
No.1 Glenealy Central
Hong Kong
Company Registration Number: 79267669
- Correspondence Address (Mail Only) -
