Privacy Policy
At Northman’s Outdoor, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or contact us for support.
By using our website and services, you agree to the practices described in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
Information We Collect
We collect personal information to operate, improve, and maintain our services. The type of information collected depends on how you interact with our website.
Information You Provide Directly
When you place an order, create an account, or contact us, you may provide information such as:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details
• Any information you voluntarily submit in customer service communications
Information Collected Automatically
When you browse our website, we may automatically collect certain technical information, including:
• IP address
• Device type
• Browser type
• Pages visited
• Time spent on site
• Referring website
This information may be collected through cookies and similar tracking technologies to improve performance, enhance security, and optimize your shopping experience.
Information from Third Parties
We may receive limited information from trusted partners such as:
• Payment service providers (to process transactions securely)
• Shipping and logistics providers (to fulfill orders)
• Marketing and analytics partners (to improve advertising and website performance)
These third parties are contractually required to safeguard your information.
How We Use Your Information
We use personal information for business purposes including:
• Processing and fulfilling orders
• Verifying payments and preventing fraud
• Providing customer support
• Sending order confirmations and service updates
• Improving website functionality and user experience
• Complying with legal and tax obligations
If you opt in to receive marketing communications, we may send promotional emails. You may unsubscribe at any time by using the link in the email.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website, analyze traffic, and personalize content. You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
For more information about cookies, please refer to our Cookie Notice.
Sharing of Information
We share personal information only with service providers necessary to operate our business, including:
• Payment processors and financial institutions
• Shipping carriers
• Website hosting and IT service providers
• Marketing and analytics platforms
We may also disclose information when required by law, legal process, or to protect our rights, customers, or business operations.
We do not sell personal information for monetary compensation.
Data Retention
We retain personal information only as long as necessary to fulfill business purposes and comply with legal obligations. When information is no longer required, it is securely deleted or anonymized.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. Payment transactions are secured using SSL encryption. While we strive to protect your information, no method of transmission over the internet is completely secure.
Your Privacy Rights (United States)
Depending on your state of residence, including California, you may have the right to:
• Request access to personal information we collect about you
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of the sale or sharing of personal information (where applicable)
To exercise your rights, please contact us at:
We may need to verify your identity before processing your request. We aim to respond within 45 days, in accordance with applicable state privacy laws.
We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has provided personal data, please contact us so we can remove it.
International Data Processing
As part of our global operations, your information may be processed or stored outside your state or country of residence. We take reasonable steps to ensure that your information is handled securely and in accordance with applicable laws.
Final Statement
At Northman’s Outdoor, protecting your privacy is essential to earning your trust. We are committed to handling your information responsibly and transparently.
If you are located in the United Kingdom, your personal information is protected under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Under applicable UK data protection laws, you may have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time
• Request transfer of your personal data to another service provider where technically feasible
We process personal information only where we have a lawful basis to do so, including:
• Performance of a contract (such as processing and delivering your order)
• Compliance with legal obligations
• Legitimate business interests, including fraud prevention and website improvement
• Your consent, where required by law
If you have concerns about how your data is handled, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
To exercise any of your privacy rights, please contact us at:
We may need to verify your identity before processing your request.
Customer Service
Have a question about your order?
Contact Form: Contact
Email: info@northmans-outdoor.com
Phone: +19175085364
Hours: Mon - Fri: 9:00 AM - 7:00 PM (ET)
Reponse time: We aim to respond within 24 hours.
- Legal Entity / Headquarters -
Store Name: Northman's Outdoor
Operated by: STONEBRIDGE COMMERCE GROUP LIMITED
Registered Address: Unit 2A, 17/F Glenealy Tower
No.1 Glenealy Central
Hong Kong
Company Registration Number: 79267669
- Correspondence Address (Mail Only) -
